Dear Valued Customer,

Thank you for entrusting Online Orbit with your critical business needs, including Payment Gateway Solutions, Campaign development, Digital Marketing, Branding, Social Media Management and marketing, and Graphic Designing. We are dedicated to delivering excellence and ensuring your utmost satisfaction. To provide transparency and clarity, we have outlined our comprehensive refund policy below.

Refund Policy:

• Payment Gateway Solutions: Our tailored payment gateway solutions are initiated with a commitment to excellence. Once the integration process is underway, refunds are not feasible, regardless of circumstances.
• Campaign Development: Our seasoned team of professionals commence work on your customized website and campaigns promptly. As work begins, refunds will not be applicable.
• Digital Marketing: Our diverse digital marketing services, involving extensive resources, prohibit refunds once the campaign has commenced.
• Branding: The dynamic nature of branding and the commitment required for effective optimization makes refunds unviable after the process has begun.
• Social Media Management & Marketing: With our social media experts actively engaged in promoting your brand, refunds will not be issued once services have begun.
• Graphic Designing:Our commitment to creating captivating visual content precludes refunds once the design or production process has been initiated.

Exceptions:

While our standard policy maintains a strict no-refund stance, exceptions may be considered in the following scenarios:

• Service Non-Delivery: Instances where unforeseen circumstances or technical issues prevent the timely delivery of services may warrant a refund.
• Service Quality: If the delivered service deviates from the agreed specifications or fails to meet industry standards, we may offer a refund or an appropriate alternative.
• Legal Obligations: Compliance with applicable laws or regulations necessitating a refund will be honored without hesitation.

Please be advised that Online Orbit reserves the right to revise this refund policy at any time without prior notice. We urge you to review the policy periodically to stay informed about any updates or changes.

For any inquiries or clarifications regarding our refund policy, please reach out to our dedicated customer support team. We remain committed to addressing any concerns you may have and providing you with the best possible assistance.